I am the Co-Founder and Managing Director at Driven Digitally. With over 20 Years experience in the IT Industry , I have a wealth of experience and knowledge in how to automate a business, setup a business up in the cloud. I love to consult and help give strategy to businesses to help them grow. I am also passionate about Education Technology and how that transforms the classroom. On the way to gaining a Masters in Busines Administration. I am ethicial , committed, passionate. I am a big picture person and interested in the journey of the business or school and keen to see how we help you become driven digitally.

Certificatications

Google Workspace for Education & Business Sales Certified

Google Chrome for Education and Enterprise Sales Certified

Acronis Cloud Sales Certified

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

I am a professional who processes sales with a customer focused attitude to ensure that the client is satisfied and their needs are met. I help with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. I also enter and track data in sales databases and provide reports to the sales department. Provide customer service by staying on top of pending orders and customer requests. I work with our account managers to support and coordinate with our suppliers in speeding up timely delivery and smooth functioning of business. Maintains professional and technical knowledge by attending educational workshops and participating in professional societies to learn about new products launched in the country.

As an IT Help Desk Technician, My role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities that are carried out in this role.

I will be the primary point of contact for our customers. Responsible for providing the best customer service services to our clients in the best possible way. I will troubleshoot both hardware and software issues and fix the problems in their computer systems and mobile devices.

Certified:

1. Cloud Tech Associate in Advanced Management.

2. Cloud Tech Associate in Advance Security.

3. Google Workspace Tech Deployment.

My role at Driven Digitally is to support customers with their Google Workspace Deployments . I help with Acronis Cyber Cloud Protect Deployments. I am your go to person for anything Freshworks and Software as a service. With years of experience in web development, I have gained expertise in a variety of programming languages using PHP, JavaScript, Dart(Flutter) and SQL Database services as well as popular frameworks like React, Angular, and Vue. I am also familiar with backend technologies like Node.js and databases like MySQL and MongoDB.