DD-Ignite - Apple Mac Laptop/Desktop
What You Get:
Helpdesk Support: Access to IT support via email and phone, ensuring you can quickly reach out for help whenever needed.
Remote Monitoring & Monthly Reporting: Keep a watchful eye on your systems remotely, with detailed reports sent to you monthly, summarizing system health and activities.
Next Business Day Response: Issues reported will be addressed by the next business day, minimizing disruption to your operations.
Customer-Initiated Service Requests: You have control over when and what IT support you need. Simply reach out, and we'll be there the next business day.
Driven Digitally instals a Software agent on your Mac OS Device which can be managed by an Apple Push Certiicate which the customer provides to helpdesk. The Software Agent works behind the scenes running scans, checks. Based on your customized plan we then install the other software to the agent which provides an enhanced layer of security.
What You Get:
Helpdesk Support: Access to IT support via email and phone, ensuring you can quickly reach out for help whenever needed.
Remote Monitoring & Monthly Reporting: Keep a watchful eye on your systems remotely, with detailed reports sent to you monthly, summarizing system health and activities.
Next Business Day Response: Issues reported will be addressed by the next business day, minimizing disruption to your operations.
Customer-Initiated Service Requests: You have control over when and what IT support you need. Simply reach out, and we'll be there the next business day.
Driven Digitally instals a Software agent on your Mac OS Device which can be managed by an Apple Push Certiicate which the customer provides to helpdesk. The Software Agent works behind the scenes running scans, checks. Based on your customized plan we then install the other software to the agent which provides an enhanced layer of security.
What You Get:
Helpdesk Support: Access to IT support via email and phone, ensuring you can quickly reach out for help whenever needed.
Remote Monitoring & Monthly Reporting: Keep a watchful eye on your systems remotely, with detailed reports sent to you monthly, summarizing system health and activities.
Next Business Day Response: Issues reported will be addressed by the next business day, minimizing disruption to your operations.
Customer-Initiated Service Requests: You have control over when and what IT support you need. Simply reach out, and we'll be there the next business day.
Driven Digitally instals a Software agent on your Mac OS Device which can be managed by an Apple Push Certiicate which the customer provides to helpdesk. The Software Agent works behind the scenes running scans, checks. Based on your customized plan we then install the other software to the agent which provides an enhanced layer of security.
Macbook -Remote Monitoring / Standard Patch Management/ Asset Management/ Advanced Security -EDR - Apple Device Manager